Online Conflict Management
& Community Strategies Workshop

Are you a community leader, influencer, or social media manager looking to manage online conflicts better?

Our Online Conflict Management & Community Strategies workshop will help you handle online disputes, manage trolls, and build a more engaged community.

What You’ll Learn:

  • Turn Conflict into Opportunity: Simple strategies to handle conflicts and help your community grow stronger.

  • Manage Trolls: Learn quick and practical ways to keep trolls in check and maintain a positive environment.

  • Build a Supportive Community: Tips on setting boundaries and creating a space where everyone feels respected.

EARLY BIRD
REGISTRATION

Individual: €55
Private Groups & Enteprise: upon request

This workshop will be hosted on Butter with interactive breakout sessions, accessible on both computer and mobile.

DESIGNED FOR:

Community Leaders

Gain confidence in managing conflicts and keep your online group strong, even in challenging times.

Influencers

Protect your brand by turning negative comments into productive conversations that benefit your community.

Remote Teams

Enhance your digital workspace, improve team morale, and smoothly resolve conflicts—ideal for remote or global teams.

Social Media Managers

Maintain a positive online community for your brand by effectively managing conflicts and dealing with trolls.

Key Takeaways

  1. Conflict Resilience: Build a supportive and engaged community.

  2. Calm Heated Situations: Learn to handle conflicts calmly and set clear boundaries.

  3. Turn Conflicts into Conversations: Convert negative interactions into productive discussions.

  4. Empower Your Team & Community: Equip them with the skills to handle conflicts better.

  5. Practical Takeaway: Get a summary and exercises to apply what you’ve learned.

JOURNEY:

MEET THE HOST:

Dr. Ruth Diaz, Psy.D.,

As the developer of the Deepen Orient Transform (DOT) Model, Dr. Diaz combines psychological frameworks with XR innovations to create inclusive digital communities. She has designed numerous virtual worlds for social VR, including culturally-focused spaces for Meta, and leads ‘The Troll Project‘ to address un-belonging in virtual communities, and the BridgeMakers project to foster inclusive community building in the multiverse.

She is also authoring ‘Conflict Culture (and what to do about it)‘ to introduce her conflict resiliency tool. As a frequent event speaker, she covers:

  • VR consulting and community design

  • Conflict resiliency in digital spaces

  • Organizational consulting and leadership facilitation

  • Clinical psychology and therapy

  • Diversity, equity, and inclusion (DEI) work

MISSION

Transform online interactions by fostering healthier and inclusive virtual communities through innovative conflict resiliency practices and immersive VR experiences.

Follow Dr. Diaz on LinkedIn.

REFERENCES